Caspian Journal of Internal Medicine، جلد ۵، شماره ۴، صفحات ۲۳۲-۲۳۴

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عنوان انگلیسی Evaluation of factors influencing patient satisfaction in social security hospitals in Mazandaran province, North of Iran
چکیده انگلیسی مقاله  Abstract Background: Patient satisfaction is affected by hospital services and may have an effect on the cultural, social and personal conditions of the people living in the region. This research aimed to evaluate the patient satisfaction in social security hospitals in Mazandaran province. Methods: From Spring 2012 to Summer 2013, all patients admitted to social security hospitals in Mazandaran province were entered in the study. Data regarding to inhabitation, sex, income and patients’ educational level and satisfaction with the hospital services were collected. Results: Seven hundred seventy-six patients with mean age of 47.35±7.41 years were analyzed. Patient's inhabitant, educational attainment and income level had a significant relationship with patient satisfaction level (p< 0.05). There was no significant difference regarding patients’ gender. Conclusion: The results show that the patient's inhabitant, educational and income level are related to attain patients’ satisfaction. 
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نویسندگان مقاله سید ابراهیم جعفری کلاریجانی | seyed ebrahim jafari kelarijani
treatment management of social security organization of mazandaran province, ghaemshahr, iran.


رضا جمشیدی | reza jamshidi
treatment management of social security organization of mazandaran province, ghaemshahr, iran.


علیرضا حیدریان | ali reza heidarian
treatment management of social security organization of mazandaran province, ghaemshahr, iran.


محمد خورشیدی | mohamad khorshidi
treatment management of social security organization of mazandaran province, ghaemshahr, iran.



نشانی اینترنتی http://www.caspjim.com/browse.php?a_code=A-10-62-204&slc_lang=en&sid=en
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کد مقاله (doi)
زبان مقاله منتشر شده en
موضوعات مقاله منتشر شده Internal
نوع مقاله منتشر شده Short Communication
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